The right contact route for buyers, sellers and businesses.

Send your enquiry to Autorell and it will reach the right team. This public contact page helps us understand whether your question concerns buying, a listing, payment, business or safety.

Choose the right case

Use the form for general questions. If you are signed in, you can also use My pages for account-specific support.

Account and sign-inRegistration, email verification, profile, password or account deletion.

Listings and paymentPublishing, listing ID, packages, Stripe payment, receipt or edits.

Buying and searchFinding vehicles, saved searches, messages and seller contact.

BusinessBusiness accounts, inventory, recurring listings, teams and larger volumes.

Report a problemSuspicious listings, incorrect data, abuse or technical issues.

General questionPress, partnerships, markets or anything else about Autorell.

Helpful details to include

Clear details help us respond faster.

Listing ID, link or order number if the case concerns a specific listing.
Which country, account, company or vehicle the question concerns.
What you tried to do, what happened and which error message you saw.

Common contact questions

Do I need to be signed in to contact Autorell?+

No. This page is public. For account-specific issues, being signed in is usually faster.

Where do I get help for an active listing?+

Can I send card details in the form?+

No. Never send full card numbers or passwords. Payments are handled securely by Stripe.

Signed-in user?

For your own listings, payments and account details, you get better help through support in My pages.

Go to account support

Notifications and reminders

The right contact route for buyers, sellers and businesses.

Tell us what you need help with.