Terms and Conditions

Autorell provides a digital marketplace where private sellers and businesses can publish vehicle listings, search, save searches and communicate.

For ordinary marketplace listings, Autorell is not automatically the buyer, seller, agent, guarantor or party to the agreement between users.

• The account holder must be at least 18 years old and provide correct and current contact and identity information.
• Private accounts are used for personal, non-professional trading. Business sellers must use a business account.
• Private sellers normally show only their first name publicly. Business accounts show the registered company name.
• The account is personal. Passwords and access must not be shared.

• The seller must have the right to advertise and sell the vehicle.
• Category, identity, ownership, price, location, condition, mileage, operating hours, faults and images must be accurate and not misleading.
• Autorell may review, limit, hide or remove content and preserve necessary evidence.

When a consumer buys a vehicle from a business, mandatory consumer sales rules apply. The business seller is responsible for required identity, total price, fees, delivery, complaint rights and any distance-selling withdrawal rights.

A purchase between private individuals is normally governed by the Swedish Sale of Goods Act and the parties’ agreement. There is no general statutory withdrawal right for a private-to-private vehicle purchase.

Autorell is a marketplace and is not automatically the vehicle seller, buyer, lender, agent or guarantor. The listing shows the seller account type so users can identify their counterparty.

• The current free listing period is five days. Paid 15-day and Premium 30-day package prices are shown before payment.
• A consumer who buys a listing service at a distance normally has a 14-day withdrawal right. Before immediate publication, the consumer must expressly request performance during that period and acknowledge the legal effect when the service has been fully performed.
• If the consumer withdraws before the service is fully performed, Autorell may charge a proportionate amount for the part performed after the consumer’s express request where permitted by law.
• From 19 June 2026, the website provides an accessible withdrawal function for agreements covered by a statutory withdrawal right and confirms receipt without undue delay.

Business invoicing is available only when shown to an eligible business account. The current payment term is 14 days from the invoice date.

For late payment, Autorell may charge default interest under the Swedish Interest Act and agreed reminder or collection fees permitted by law. New listing publication may be restricted while an undisputed invoice remains overdue.

Autorell does not itself provide vehicle loans or consumer credit unless a separate offer expressly says so. Financing displayed in a listing comes from the business seller or named lender, which is responsible for pre-contract information, credit assessment, agreement terms and applicable consumer-credit rules.

If a payment option constitutes consumer credit, including an invoice issued through a financing provider, mandatory consumer-credit protections and the named creditor’s terms apply. Business-to-business credit is not governed by consumer credit legislation.

• Login is required to contact a seller. Messages may only be used for legitimate communication about the listing.
• Fraud, harassment, spam, harmful links, identity misuse and attempts to request passwords, card details or improper payments are prohibited.

Complaints can be submitted through the help centre or to info@autorell.com. Consumers may use the website withdrawal function where a statutory withdrawal right applies.

Swedish law applies to the extent it is not displaced by mandatory protection in the consumer’s country. Consumers retain access to competent courts and applicable alternative dispute resolution, including the Swedish National Board for Consumer Disputes when its requirements are met.